Nuance Communications Recruitment | Associate Engineer | Pune Jobs - Naukripool

Nuance Communications Recruitment: Nuance schedule to hire Associate Engineer for 2021. Freshers can also apply. The location of the job is Pune. The details for Nuance recruitment process are provided below.

Nuance is an American multinational computer software technology corporation, headquartered in Burlington, Massachusetts, on the outskirts of Boston, that provides speech recognition, and artificial intelligence.

Nuance Communications Recruitment:

Company Name:	Nuance Communications
Company Website:	www.nuance.com
Job Role:	Associate Engineer
Job Location:	Pune
Experience:	Fresher
Salary:	Best In Industry

Job Description:

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The ideal candidate should be an excellent communicator with a high degree of customer focus, talented, energetic team player who has the right mix of hands-on exposure to system engineering, monitoring, incident response, infrastructure administration covering system, networks, storage & databases (windows / Linux / VMware / Azure) or similar hosting platforms and troubleshooting thereof.

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Basic Qualifications:

Education: Bachelor’s degree in Computer Science, Engineering, and demonstrated IT work experience with an emphasis towards customer service, operations support & incident response of hosted, high-throughput mission critical systems.
Experience: 0 to 3 years of experience as part of Global IT Operations, Network Operations Center, System Administration, Cloud Administration, Product Technical Support, and / or global incident management.
Shifts: 24*7 Rotational

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Excellent written & verbal communication skills
Detail oriented, excellent analytical skills, and a strong team player who works well with immediate and extended team, and consistently puts the customer & team above oneself.
Ability to work in and keep up with a fast-moving environment via effective prioritization and time management. Experience working in virtualized enterprise networking environments. Self-motivated and proactive, with demonstrated creative and critical thinking capabilities.

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Demonstrated problem solving ability, superior technical aptitude, proven ability to manage complex tasks, and very strong analytical skills. Ability to recognize patterns and dependency.
Good understanding of SLA and KPIs with experience in productivity tools like Excel for data analysis & reporting.
Exposure to enterprise customer handling practices through ticketing, phone, emails etc. Efficient customer escalation & stakeholder handling, leading to successful long-term relationships.