HGS Freshers Recruitment 2020 | Non-Voice Process | Apply Online
About the Company: Hinduja Global Solutions is a business process management organization. Part of the multi-billion dollar conglomerate Hinduja Group, with over 42,190 employees across 72 “delivery centers” in seven countries. For the year ended 31 March 2019, HGS had revenues of US$689 million.
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HGS Freshers Recruitment 2020
Company Name: HGS (Hinduja Global Solutions)
Job Location: Bangalore, Chennai
Experience: Freshers / 0 to 1 year
Job Category: BPO
Job Position: Non-Voice Process (Customer Service Executive – Healthcare)
Qualification: Any Graduation
Eligibility Criteria:
- Fresher / 0-12 Months
- Desired Skills and Abilities
- Process SLA.
- Awareness of ISO, ISMS.
- Telephone etiquettes.
- MS office.
- Typing skills & computer skills.
- Effective communication in English.
- Good analytical skills.
Job Description :
- The job involves multiple administrative and customer service layers that include review, investigation, adjustment (if necessary), remittance, or denial of the claim.
- Willing to work in Rotational shifts.
- 5 days work/ 2 weekly offs.
- Transport facility provided.
Job Responsibilities :
- Understand the basic professional standards and established procedures, policies before taking action and making decisions.
- Processing claims/developing projects/handling calls, as per the process guidelines.
- Adhering to the SLA, and understanding Quality & Auditing parameters.
- Maintaining TAT.
- Assumes responsibility for work activities and coordinating efforts.
- Meeting assigned productivity goals.
- Understands the Values and Characteristics of perfect service and uses the Perfect service filters at work.
- Adhering to the SLA.
- Adhere to attendance and punctuality norms.
- Acquiring knowledge & skills in related areas of the process.
- Interpersonal relationships at work with peers, supervisors and should not have any recorded instances of misconduct.
How To Apply :
All Eligible and Interested candidates can apply for this Drive by using the below-mentioned link
Apply Link: Click Here
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