Wipro off campus drive 2020 | Wipro is hiring for Desktop Support Administrator

Wipro off campus drive 2020 | 

Wipro is hiring for Desktop Support 

Administrator

Title: Desktop support administrator
Experience: 0-1 years
Location: GIS MIS
Salary: 2 LAC

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About Wipro:

Wipro (formerly, Western India Palm Refined Oil Limited) is an Indian multinational corporation that provides information technology, consulting and business process services. It is headquartered in Bangalore, Karnataka, India.

Wipro is hiring for DESKTOP SUPPORT ADMINISTRATOR through the off-campus drive.

Job Description

• Should be able to Monitor the IT Infra structure for its availability, capacity usage, hardware, and OS errors and failures. 

• Handle first-level incident/problem determination and resolution on a 24×7 basis Service incidents and queries within the agreed service levels. 

• Timely escalation of incidents to higher levels when required.

Key skills required for the job are:

Desktop Support-L1 (Mandatory)

As an Administrator, you should be able to Monitor the IT Infra structure for its availability, capacity usage, hardware, and OS errors and failures. Handle first-level incident/problem determination and resolution on a 24×7 basis Service incidents and queries within the agreed service levels.

Timely escalation of incidents to higher levels when required. Logfile monitoring for errors. Perform daily, weekly and monthly proactive housekeeping and monitoring activities Vendor co-ordination, Perform basic Service Requests based on Standard Operating Procedures. Follow the quality/security process defined for the engagement.

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